Jewellery
Catwalk Sterling Silver Jewelery

 
Privacy | Prices | Deliveries | Returns | Cancellations | Contacting Us | Security | Disclaimer
 
The use of this site and making a purchase indicates your acceptance of the terms and conditions stated below. Please read them carefully.
 

Privacy

Catwalk Jewellery respects the privacy of individuals and therefore any details provided will not be sold, hired or given out to any other third party. Details may be used to contact you regarding any queries on purchases, however there will be no sales calls.
 

Prices

Our prices are calculated in British Pound Sterling and are inclusive with the exception of postage and packaging.
 

Deliveries

Catwalk Jewellery has a policy of despatching the ordered product within 2 working days of purchase. All products are posted by first class recorded mail and will only be sent to the address provided on the order form. A signature will be required for receipt of all purchases.

 
All orders will only be shipped once payment has been received. Please do not send any cash in the mail to Catwalk Jewellery for an order of items. Cheque or mail order payments can be made out to Jonathan Lloyd and sent to Office 146 Great Northern House, 275 Deansgate, Manchester, M3 4EL, United Kingdom.
 
All deliveries are sent by first class recorded delivery postage within the UK and Channel Islands. Postage and packaging costs vary according to total cost of items bought as follows:
£2.00 up to £9.99
£2.20 up to £24.99
£2.40 up to £74.99
Any purchases £75.00 or over will be sent by special delivery free of charge.
 

Returns

Catwalk Jewellery is dedicated to providing you with high quality jewellery and customer service. Therefore should you be dissatisfied with your purchase for any reason, you can return it within the following guidelines:
 
  • Items are fully refundable within 14 days of the date they were received.
  • The customer should return all goods:
    • within the original packaging
    • with the invoice enclosed
  • All returns to be sent back recorded delivery.
    • Customer should always retain a copy of proof of postage.
  • All returns should be addressed to Catwalk Jewellery, Office 146 Great Northern House, 275 Deansgate, Manchester, M3 4EL, United Kingdom.
  • Once your returned item is received, refunding will be made as follows:
    • Payment will be made by PayPal.
    • Should you have paid by cheque, a cheque will be sent off to you within 48 hours.
 
None of the above will affect your statutory rights as a customer.
 

Cancellation of Orders

Once an order has been placed and sent through to Catwalk Jewellery, it may be cancelled at any time by simply contacting us, quoting the order number and requesting cancellation. Should the item have been despatched before cancellation was received, the refund policy will apply. This does not affect your statutory rights as a customer.
 

Contacting Us

Catwalk Jewellery is best contacted through our contact form. However, Catwalk Jewellery can also be contacted by phone regarding purchases or credit card transactions by calling (01254) 708 978 between 9am and 5pm Monday to Friday. Due to our current working schedule we may not be immediately available to answer the phone, however, if you clearly leave your name, telephone number, order reference number and a short message, we will contact you as soon as possible.
 
You can also write to: Catwalk Jewellery, Great Northern House, 275 Deansgate, Manchester,
M3 4EL, United Kingdom.
 

Security

All orders, which include your personal information, and card payments are made over a secure server using industry standard encryption technologies. Secure processing of credit card payments are done by PayPal, therefore no sensitive information is passed on to Catwalk Jewellery.
 

Disclaimer

Should there be any errors regarding pricing or the description of items listed on the web site, Catwalk Jewellery reserves the right to supply goods at the corrected price. You will be notified by e-mail should such a discrepancy occur and before the order is processed, which will allow you to reconsider your order if necessary. Catwalk Jewellery reserves the right to decline any order. Catwalk Jewellery reserves the right to change any of the product prices at any time.
 

Copyright © 2004-2008. All rights reserved.
No unauthorised duplication of content permitted.