| The use of this site and making a purchase
indicates your acceptance of the terms and conditions stated below.
Please read them carefully. |
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Privacy |
Catwalk Jewellery
respects the privacy of individuals and therefore any details provided
will not be sold, hired or given out to any other third party. Details
may be used to contact you regarding any queries on purchases, however
there will be no sales calls. |
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Prices |
| Our prices are calculated in British
Pound Sterling and are inclusive with the exception of postage and
packaging. |
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Catwalk Jewellery has a policy of despatching the ordered product
within 2 working days of purchase. All products are posted by
first class recorded mail and will only be sent to the address
provided on the order form. A signature will be required for receipt
of all purchases.
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All orders will
only be shipped once payment has been received. Please do not send
any cash in the mail to Catwalk Jewellery for an order of items.
Cheque or mail order payments can be made out to Jonathan Lloyd
and sent to Office 146 Great Northern House, 275 Deansgate, Manchester,
M3 4EL, United Kingdom. |
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All deliveries
are sent by first class recorded delivery postage within the UK
and Channel Islands. Postage and packaging costs vary according
to total cost of items bought as follows: |
| £2.00 up to £9.99 |
| £2.20 up to £24.99 |
| £2.40 up to £74.99 |
| Any purchases £75.00 or over
will be sent by special delivery free of charge. |
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Returns |
Catwalk Jewellery
is dedicated to providing you with high quality jewellery and customer
service. Therefore should you be dissatisfied with your purchase
for any reason, you can return it within the following guidelines:
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Items are fully refundable within 14 days
of the date they were received.
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The customer should return all goods:
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within the original packaging
- with the invoice enclosed
- All returns to be sent back recorded delivery.
- Customer should always retain a copy of proof of postage.
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All returns should be addressed to Catwalk
Jewellery, Office 146 Great Northern House, 275 Deansgate,
Manchester, M3 4EL, United Kingdom.
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Once your returned item is received, refunding
will be made as follows:
- Payment will be made by PayPal.
- Should you have paid by cheque, a cheque will be sent off
to you within 48 hours.
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| None of the above will affect your
statutory rights as a customer. |
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Cancellation
of Orders |
Once an order
has been placed and sent through to Catwalk Jewellery, it may be
cancelled at any time by simply contacting
us, quoting the order number and requesting cancellation. Should
the item have been despatched before cancellation was received,
the refund policy will apply. This does not affect your statutory
rights as a customer. |
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Contacting
Us |
Catwalk Jewellery
is best contacted through our contact
form. However, Catwalk Jewellery can also be contacted by phone
regarding purchases or credit card transactions by calling (01254)
708 978 between 9am and 5pm Monday to Friday. Due to our current
working schedule we may not be immediately available to answer the
phone, however, if you clearly leave your name, telephone number,
order reference number and a short message, we will contact you
as soon as possible. |
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You can also write to: Catwalk Jewellery,
Great Northern House, 275 Deansgate, Manchester,
M3 4EL, United Kingdom. |
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Security |
All orders, which
include your personal information, and card payments are made over
a secure server using industry standard encryption technologies.
Secure processing of credit card payments are done by PayPal,
therefore no sensitive information is passed on to Catwalk Jewellery. |
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Should there be
any errors regarding pricing or the description of items listed
on the web site, Catwalk Jewellery reserves the right to supply
goods at the corrected price. You will be notified by e-mail should
such a discrepancy occur and before the order is processed, which
will allow you to reconsider your order if necessary. Catwalk Jewellery
reserves the right to decline any order. Catwalk Jewellery reserves
the right to change any of the product prices at any time. |
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